Ford offers Software Update for Ford Fusion Hybrid Brake Issue
While Toyota is on its heels to recall all the 37,000 2010 Prius that have reported braking issues, its largest rival Ford is right behind with the 17,600 hybrid sedans getting their braking systems checked and repaired.
The Dearborn automaker has announced a software update for its 2010 Fusion Hybrid and the Mercury Milan Hybrid manufactured before 17th October, after the issue was detected by the research firm Consumer Reports. The two sedans are stated to be called for the replacement of the software that works with the braking system of the cars.
“We have received reports that some drivers have experienced a different brake feel when the hybrid’s unique regenerative brakes switch to conventional hydraulic braking,” Ford said.
According to Ford, the drivers may initially perceive the situation as a brake failure but assures that the vehicle has full braking capability and the system maintains full conventional brakes and full ABS function. It has been reported that Ford was well acquainted with the glitch, and was also aware of an accident that had caused a minor injury to the driver.
Ford announced its software “customer’s satisfaction program” on Thursday with Ford’s spokesman Deep mentioning that it was called so, as the car still maintained its full conventional braking. The customers will be notified by mail starting in early February 2010, after which they may get the software reprogrammed and have their cars fixed without a charge at the dealerships.
While Toyota has been criticized for keep the braking issues in its hybrid models under the cover, Ford preferred not splotching its image by keeping quiet any longer. “Ford uses a different braking system and suppliers from Toyota,” said Deep, “We are proactively taking action,” although the National Highway Traffic Safety Administration has made no legal investigation of the matter.